Privacy Policy

This Privacy Policy has been published to provide a clear and concise outline of how and when personal information is collected, disclosed, used, stored and otherwise handled by Talking Mental Health. The Policy relates to personal information collected by any means and by any technology.

1. Collection of Personal Information

Personal information is information or opinion from which an individual’s identity may be ascertained. The nature of personal information collected by Talking Mental Health generally comprises an individual’s name and contact details (including address, phone, fax and e-mail).
Talking Mental Health does not collect personal information unless it is necessary for Talking Mental Health to perform one or more of its functions and activities.
Talking Mental Health will destroy personal information when it is no longer required for such functions and activities.
Talking Mental Health will generally collect personal information from you directly.

2. Use and Disclosure of Personal Information

Talking Mental Health will use and disclose your personal information for the purpose for which the personal information was initially collected.
Talking Mental Health may also use that personal information for a purpose related to the initial purpose of collection if that other purpose would be within your reasonable expectations. Related purposes might include internal auditing and administration, adding your name to a contact list, guest list or invitation list or helping us to identify production and broadcast activities which may be of benefit or interest to you.
Talking Mental Health will not use or disclose your personal information for any other purposes without first obtaining your express or implied consent. Talking Mental Health may however be required to disclose your personal information without your consent if the disclosure is:

required or authorised by law;
required in order to investigate an unlawful activity;
required by an enforcement body for investigative activities; or necessary to prevent a serious and imminent threat to a person’s life, health or safety, or to public health or safety.

Generally, Talking Mental Health will retain your personal information within Australia and not use or disclose it overseas. However, on some occasions the information may need to be transferred overseas in order to perform one of the Talking Mental Health`s functions or activities. In these circumstances, Talking Mental Health will either obtain your express or implied consent or will use its best endeavors to ensure that your personal information will receive protection similar to that which it would have if the information were in Australia.

3. Direct marketing

From time to time Talking Mental Health may send you information regarding functions or activities.
If you do not wish to receive direct marketing information, please let Talking Mental Health know. Talking Mental Health will take immediate steps to ensure that you do not receive any direct marketing information in future.

4. Changes to this Policy

Talking Mental Health may change this Policy from time to time for any reason and will update the Policy accordingly.

The instructor did a fabulous job and clearly has lots of experience in the subject presented. She presented the information in an engaging and easily understood format with a little fun thrown in as well.

Participant July 2022

Thank you Ann for providing us with such a clear and concise Mental Health First Aid 2 day Course. Your manner was so engaging and you allowed everyone to share their stories. Your own personal stories added a personal touch to the sessions, and I feel showed that you were just like us, anyone can have experiences with Mental Illness regardless of profession.

OPMHFA training July 2022 ~ Participant

MENTAL HEALTH FIRST AID – 2 DAY TRAINING

‘Ann was awesome. She had a lot of knowledge and experience and was able to make clear anything we asked. Ann was able to show us real life examples so as to make the learning relatable’

‘Ann was VERY knowledgeable in this field drawing upon theoretical and practical experience which gave her a huge amount of credibility. She was very engaging and allowed a great deal of student participation’

‘Ann was a wonderful facilitator and tailored the content delivery to make it relevant for our team’

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Country Fire Authority ~ Participants April 2022

ASIST Training May 2022

‘Thank you! I found the training very supportive-also excellent pace and extremely relevant to my work. Facilitators were extremely skilled and passionate’

‘Committed, professional and committed trainers’

‘Excellent Training Program-content was extremely useful and the facilitators were very skilled and responded to all our concerns/questions. Thank you Ann and Michelle’

‘Michelle and Ann were wonderful facilitators, creating a supportive and positive training experience on a very difficult topic of suicide. I now feel more comfortable in providing suicide intervention at work and personal environments’

ASIST 2 day Training ~ Participants - Dementia Australia

Facilitators Ann and Vee were amazing. Really enjoyed the content and loved applying the PAL model via role play.

Participant ~ ASIST training Wonthaggi, March 2021

Participant ~ Thank you for your patience and the relaxed and neutral way in which the 2 days were run. The snacks and lunches were excellent and the role plays are essential, I would have liked more.

Participant ~ The ASIST training humanised and simplified responses to suicidal behaviours, made practical and user friendly

Both instructors gave me a clear overall understanding of mental health issues and solutions. Your

knowledge and personal experiences shared made the course very real, without being ….”I’ve done this and

seen that”. Thank you Ann ad Susanne, I really enjoyed your course.

Anonymous surveys ~ Youth Mental Health First Aid - Feb 11th and 12th, 2021, Traralgon

I very much appreciated the friendly nature your presented this course and made me feel very at ease. Your

knowledge and experience you so discreetly shared and your professionalism was very much appreciated. I

will move forward into my role as Liaison Officer Volunteer with the confidence you have taught me. Many

thanks Ann.

Participant ~ Youth Mental Health First Aid - Feb 11th and 12th, 2021, Traralgon

‘Good group engagement and lots of practical examples and interaction with other participants’

‘It was very well presented! Ann and Chris did an amazing job for a wonderful day, thank you!’

‘Easy to understand, loved that she had a full understanding of what she was presenting, including real life experience after years in the field’

‘Ann was a very engaging instructor, who clearly understood this area of practice. It was great to get examples of clients/situations to be able to relate the course information to’

‘Thank you Anne for well ...

Participants from Standard Mental Health First Aid ~ Wonthaggi PCP and Royal Flying Doctors Services, Victoria, Oct 2018

‘Your presentation which encompassed mental health, substance abuse and trauma, together with information on service providers, your participation on the panel, and the materials and links you provided, were very well received. You provided a very informative, insightful, engaging and entertaining presentation. The inclusion of Gippsland specific statistics, which was a shock, was also a highlight for many attendees. You provided attendees with the opportunity to engage in dialogue with you, which was greatly appreciated’.

November 2016

~ Australian Human Resource Institute Gippsland (AHRI)

‘Ann was an excellent instructor, she explained everything in a way it was easy to understand and I felt no question was dismissed’

‘Ann was a very engaging instructor, who clearly understood this area of practice. It was great to get examples of clients/situations to be able to relate the course information to’

‘Ann was an excellent facilitator. As an ex facilitator myself, who plans to do more of this again in the near future I took away lots of new ideas for teaching activities’

‘Ann you were fantastic so open and ...

Participants from Standard Mental Health First Aid ~ Yarram District Health Service November, 2018

‘It was really good to get prepared for when we come across someone having a mental health problem’

‘It was really good doing this course and now I feel I can use what Ive learned in my day to day life’

‘I liked learning what sort of things you need to look for in a friend if they may have a mental health issue’

‘it was a really good curse that I gained lots of info from’

‘this course was very informative. It was an eye opener. I learned how to ...

Students from Year 10 ~ Point Cook Senior Secondary College, May 2018

‘It was great to learn how to help people out and learning how to deal with someone who is injured’

‘My favourite part was learning about the action plan’

‘It was really good to learn all this’

‘My favourite part was learning how to help a friend who is going through hard times’

‘It was educational and I feel like I could help a friend having a mental health problem’

‘Overall it was really good and educational’

Students from Year 10 ~ Point Cook Senior Secondary College, May 2018

“Great presenters, very knowledgeable. Good to learn about how to implement it.”

“This was excellent- really compelling and insightful.”

“Very interesting session, very informative.”

“Excellent information and scenarios relevant to workplace.”

Various attendees ~ Trauma Informed Care (one hour session), May 2018