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I very much appreciated the friendly nature your presented this course and made me feel very at ease. Your
knowledge and experience you so discreetly shared and your professionalism was very much appreciated. I
will move forward into my role as Liaison Officer Volunteer with the confidence you have taught me. Many
thanks Ann.
Both instructors gave me a clear overall understanding of mental health issues and solutions. Your
knowledge and personal experiences shared made the course very real, without being ….”I’ve done this and
seen that”. Thank you Ann ad Susanne, I really enjoyed your course.
Facilitators Ann and Vee were amazing. Really enjoyed the content and loved applying the PAL model via role play.
‘Good group engagement and lots of practical examples and interaction with other participants’
‘It was very well presented! Ann and Chris did an amazing job for a wonderful day, thank you!’
‘Easy to understand, loved that she had a full understanding of what she was presenting, including real life experience after years in the field’
‘Ann was a very engaging instructor, who clearly understood this area of practice. It was great to get examples of clients/situations to be able to relate the course information to’
‘Thank you Anne for well ...
‘Your presentation which encompassed mental health, substance abuse and trauma, together with information on service providers, your participation on the panel, and the materials and links you provided, were very well received. You provided a very informative, insightful, engaging and entertaining presentation. The inclusion of Gippsland specific statistics, which was a shock, was also a highlight for many attendees. You provided attendees with the opportunity to engage in dialogue with you, which was greatly appreciated’.
November 2016
‘Really enjoyed the workshop. Educators very knowledgeable and engaging-easy to participate. An excellent way to refresh and reiterate clinical skills and knowledge.’
‘Great trainers and I really felt I learnt a lot. Loved the workshop, how it was presented and the trainers were lovely. The lunch was perfect and one less worry. Was made to feel very comfortable in role plays and my confidence and understanding grew.’
‘Ann was an excellent instructor, she explained everything in a way it was easy to understand and I felt no question was dismissed’
‘Ann was a very engaging instructor, who clearly understood this area of practice. It was great to get examples of clients/situations to be able to relate the course information to’
‘Ann was an excellent facilitator. As an ex facilitator myself, who plans to do more of this again in the near future I took away lots of new ideas for teaching activities’
‘Ann you were fantastic so open and ...
‘It was really good to get prepared for when we come across someone having a mental health problem’
‘It was really good doing this course and now I feel I can use what Ive learned in my day to day life’
‘I liked learning what sort of things you need to look for in a friend if they may have a mental health issue’
‘it was a really good curse that I gained lots of info from’
‘this course was very informative. It was an eye opener. I learned how to ...
‘Thanks for an insightful training session; the trainers were absolutely fantastic, explained everything really well. The activities were fun and really helpful. They were positive and I had great feedback.’
‘The workshop is the best I’ve done in a long time, presenters used humour and life examples to deliver what is a serious community problem. Could have been quite dry-but definitely was not.’
‘It was great to learn how to help people out and learning how to deal with someone who is injured’
‘My favourite part was learning about the action plan’
‘It was really good to learn all this’
‘My favourite part was learning how to help a friend who is going through hard times’
‘It was educational and I feel like I could help a friend having a mental health problem’
‘Overall it was really good and educational’
“Great presenters, very knowledgeable. Good to learn about how to implement it.”
“This was excellent- really compelling and insightful.”
“Very interesting session, very informative.”
“Excellent information and scenarios relevant to workplace.”
